The Department of Public Works provides a variety of services which touch the daily lives of all city residents and a substantial portion of New Castle County residents. Officials in the department are responsible for each of the following areas:

Public Property

Cleaning and securing vacant city-owned property, managing services for the City/County building in cooperation with New Castle County officials.

Sanitation

Workers collect east of I-95 on Mondays and Thursdays, and west of I-95 on Tuesdays and Fridays, except for holiday and inclement weather, when the schedule is moved back one day. Trash left for collection must be stored in water-tight metal or plastic containers with lids. Trash may not be placed on sidewalks before 6 P.M. on the evening before a scheduled pickup. A special arrangement must be made by calling 576-3878 for city pickup of items other than normal household trash.

Street Cleaning

Responsible for sweeping of City streets, leaf loading from October through November, snow and ice control.  Call to arrange neighborhood clean-ups at 576-3076.

Street and Sewer Maintenance

Responsible for street cleaning and related repairs, such as potholes on city-owned streets and highways, catch basin cleaning and rodent control (baits nearby catch basins).

Transportation

The Transportation Division is responsible for transportation policy and planning, the development and programming of transportation improvements, the installation of traffic signals and signs, the issuing of permits, and the operation of City streets, including street lights, parking meters, and line striping.

Automated Meter Reading (AMR) Program

The City of Wilmington has begun another phase in improving customer service delivery to each water customer, our Automated Meter Reading (AMR) Program. Soon, we will be in your neighborhood to install your free new meter with an automated reading device or retrofit your existing meter. There will be no cost for installation of this equipment.

Wastewater Treatment Plant

Officials in this division operate this $250 Million regional wastewater treatment facility, and collect, store, treat and distribute over 10 billion gallons of water for customers in the city, most of New Castle County, and a portion of Pennsylvania.