City of Wilmington Constituent Bill of Rights
The Citizens of Wilmington have a right to:
- Prompt, professional and efficient service.
- Friendly, courteous and attentive interactions.
- Ask questions and receive accurate and knowledgeable information.
- Correct referrals to the appropriate department.
- Be treated with dignity, respect and patience.
- Prompt return and follow-up calls regarding the status of their request.
- Be educated on the services provided by the City and the easiest way to acquire them.
- Be offered all solutions available to solve their problems.
Contact Constituent Services
Mailing Address
Mayor's Office of Constituent Services
Louis L. Redding City/County Building
800 N. French Street, 3rd Floor
Wilmington DE 19801
Phone: (302) 576-CITY (576-2489)
Email: CityHelp@WilmingtonDE.gov
