Department of Public Works

Jeffrey J. Starkey, Commissioner

Public Works roadway cutting Public Works roadway cutting

The Department of Public Works provides a variety of services which touch the daily lives of all city residents and a substantial portion of New Castle County residents.

Visit Report It Resolve It to Submit a Non-emergency Service Request

Submit a non-emergency request for service (e.g. special pickups, water quality test) or log a complaint online. The request or complaint will be routed to the responsible division within the Department of Public Works. The issue will be investigated and the necessary steps will be taken to resolve it.

More About Public Works

Contact Public Works

Mailing Address

Department of Public Works
Louis L. Redding City/County Building
800 N. French Street, 6th Floor
Wilmington DE 19801

Phone: (302) 576-3060

Public Works Call Center

Phone: (302) 576-3878

Operators are on duty 6:00 a.m. - 4:30 p.m. Monday through Friday.


Report non-emergency requests for service online 24 hours a day, 7 days a week

Water Emergencies

Phone: (302) 571-4150

Report water-related emergencies after hours (4:30 p.m. - 6:00 a.m. Monday through Friday; 24 hours a day Saturday and Sunday).