Roadway Cut Management System (RCMS) Online Permitting

In April 2007, the City of Wilmington amended Chapter 42 of the City Code, Right-of-Way Management, and adopted the Underground Facilities Coordination Manual in an attempt to increase the service life of the City’s pavement network.

This amendment, enacted through Ordinance 07-002, requires all contractors and public utility agencies to obtain a Roadway Cut Permit from the Department of Public Works (DPW) in advance of performing an excavation within a City-owned street.

This link opens an external website.Visit the City of Wilmington Online Permitting System here for more information and to access the permit application process.

Contact Public Works

Mailing Address

Department of Public Works
Louis L. Redding City/County Building
800 N. French Street, 6th Floor
Wilmington DE 19801

Phone: (302) 576-3060

Public Works Call Center

Phone: (302) 576-3878

Operators are on duty 6:00 a.m. - 4:30 p.m. Monday through Friday.


Report non-emergency requests for service online 24 hours a day, 7 days a week

Water Emergencies

Phone: (302) 571-4150

Report water-related emergencies after hours (4:30 p.m. - 6:00 a.m. Monday through Friday; 24 hours a day Saturday and Sunday).