Water mains before and after cleaning and lining.

Water Mains Cleaning & Lining Projects

The DPW Water Division is completing a number of water main cleaning and lining projects throughout its system. Cleaning and lining will remove hardened tuberculation from pipe walls and restore flow and carrying capacity of the main.

Water Quality During Projects: The water in the bypass pipes is safe to drink. It is tested and meets the same the same high water quality standards as the water from underground pipes. The City does not anticipate significant discoloration of water during this project; however, crews may need to turn water valves, which may cause temporary discoloration of water. Discoloration of water is usually linked to naturally-occurring sediment and corrosion products in the water main. It does not pose a health risk, and it normally goes away after flushing. Please remember to run each faucet for a few minutes before drinking or using, and run your clothes washer empty on its shortest cycle before putting in clothes to avoid discoloration. The temperature of your water will also be affected by outside temperatures, and in high summer heat, the water temperature may be quite high.

Delwood Road & Grayrock Drive UPDATE

Download the Delwood Road & Grayrock Drive Water Main Cleaning & Lining Project information postcard.

Location: Delwood Road and Grayrock Drive, off of Weldin Road

REVISED Estimated Start Date: Monday, July 2, 2012, dependent of weather and contractor progress

Status: Currently under construction

Galewood Road

Download the Galewood Road Water Main Cleaning & Lining Project information flyer.

Location: Galewood Road, off of Wilson Road

Estimated Start Date: Monday, July 9, 2012, dependent on weather and contractor progress

Status: Currently under construction

Brookvalley Road

Download the Brookvalley Road Water Main Cleaning & Lining Project information flyer.

Location: Brookvalley Road, a cul-de-sac off of Kennett Pike

Estimated Start Date: Monday, July 16, 2012, dependent on weather and contractor progress

Status: Currenly under construction

Windsor Hills

Download the Windsor Hills Water Main Cleaning & Lining Project information flyer.

Location: Windsor Hills neighborhood: Warwick Drive, Cambridge Drive, and a portion of Rockingham Drive

Estimated Start Date: Week of August 20, 2012, dependent on weather and contractor progress. Crews may be on site the week of August 13 for construction set up and testing.

Status: Expected to start the week of August 20, 2012

Road Restoration Update (12/03/2012)

Final asphalt restoration of excavated areas created by the Cleaning & Lining projects is expected to be complete by the week of December 3, 2012. These Cleaning & Lining project areas include:

• Union Park Gardens: portions of Sycamore Street and McLane Street
• Browntown: portions of Coleman Street
• Fairfax: Brookline Road, Hearn Road, Robin Road, Foote Road, Bradmoor Road, Beaumont Road, Thomas Road, and Amhurst Road
• Delwood Road and Grayrock Drive
• Galewood Road
• Brookvalley Road
• Windsor Hills: Warwick Drive and Cambridge Drive
• Delwynn: Kammerer Drive, Ruthwynn Drive, Tanya Drive, and Delwynn Drive

Who can I call for help?

1. Report a Water Service Issue:
   Department of Public Works Call Center: (302) 576-3877
   Weekdays, 6 a.m. - 4:30 p.m.
2. Report a Water Emergency During Weekends or After Hours:
   City of Wilmington After Hours Contact Line: (302) 571-4150

We encourage you to call the Department of Public Works Call Center at (302) 576-3877 to report any water customer complaints, including occurrences of discolored water, low water pressure, water main breaks or leaks, and hydrant leaks.

This is incredibly important, as it will allow your complaint to be addressed by our team in the most efficient manner. Also, by logging your complaint into our system, we are able to see if there are patterns of complaints, which help us determine the best course of action to improve our water system.