Water Mains Cleaning & Lining Projects
The DPW Water Division is completing a number of water main cleaning and lining projects throughout its system. Cleaning and lining will remove hardened tuberculation from pipe walls and restore flow and carrying capacity of the main.
Water Quality During Projects: The water in the bypass pipes is safe to drink. It is tested and meets the same the same high water quality standards as the water from underground pipes. The City does not anticipate significant discoloration of water during this project; however, crews may need to turn water valves, which may cause temporary discoloration of water. Discoloration of water is usually linked to naturally-occurring sediment and corrosion products in the water main. It does not pose a health risk, and it normally goes away after flushing. Please remember to run each faucet for a few minutes before drinking or using, and run your clothes washer empty on its shortest cycle before putting in clothes to avoid discoloration. The temperature of your water will also be affected by outside temperatures, and in high summer heat, the water temperature may be quite high.
Delwood Road & Grayrock Drive UPDATE
Location: Delwood Road and Grayrock Drive, off of Weldin Road
REVISED Estimated Start Date: Monday, July 2, 2012, dependent of weather and contractor progress
Status: Currently under construction
Location: Galewood Road, off of Wilson Road
Estimated Start Date: Monday, July 9, 2012, dependent on weather and contractor progress
Status: Currently under construction
Location: Brookvalley Road, a cul-de-sac off of Kennett Pike
Estimated Start Date: Monday, July 16, 2012, dependent on weather and contractor progress
Status: Currenly under construction
Location: Windsor Hills neighborhood: Warwick Drive, Cambridge Drive, and a portion of Rockingham Drive
Estimated Start Date: Week of August 20, 2012, dependent on weather and contractor progress. Crews may be on site the week of August 13 for construction set up and testing.
Status: Expected to start the week of August 20, 2012
Road Restoration Update (12/03/2012)
Final asphalt restoration of excavated areas created by the Cleaning & Lining projects is expected to be complete by the week of December 3, 2012. These Cleaning & Lining project areas include:
- Union Park Gardens: portions of Sycamore Street and McLane Street
- Browntown: portions of Coleman Street
- Fairfax: Brookline Road, Hearn Road, Robin Road, Foote Road, Bradmoor Road, Beaumont Road, Thomas Road, and Amhurst Road
- Delwood Road and Grayrock Drive
- Galewood Road
- Brookvalley Road
- Windsor Hills: Warwick Drive and Cambridge Drive
- Delwynn: Kammerer Drive, Ruthwynn Drive, Tanya Drive, and Delwynn Drive
Who can I call for help?
- Report a Water Service Issue:
Department of Public Works Call Center: (302) 576-3877
Weekdays, 6 a.m. - 4:30 p.m.
- Report a Water Emergency During Weekends or After Hours:
City of Wilmington After Hours Contact Line: (302) 571-4150
We encourage you to call the Department of Public Works Call Center at (302) 576-3877 to report any water customer complaints, including occurrences of discolored water, low water pressure, water main breaks or leaks, and hydrant leaks.
This is incredibly important, as it will allow your complaint to be addressed by our team in the most efficient manner. Also, by logging your complaint into our system, we are able to see if there are patterns of complaints, which help us determine the best course of action to improve our water system.
Contact Public Works
Department of Public Works
Louis L. Redding City/County Building
800 N. French Street, 6th Floor
Wilmington DE 19801
Phone: (302) 576-3060
After Hours Water Emergencies: (302) 571-4150
Public Property: (302) 576-3862
Trash Collection: (302) 576-3879
Special Pickups: (302) 576-3878
Sewers & Potholes: (302) 576-3866
Transportation: (302) 576-3086
Water Services/Water Mains: (302) 576-3877
Water Quality: (302) 571-4158
Street Cut Program: (302) 576-3060
Street Tree Permits and Information: (302) 576-2582