Submit a non-emergency request for service (e.g. special pickups, water quality test) or log a complaint online. The request or complaint will be routed to the responsible division within the Department of Public Works. The issue will be investigated and the necessary steps will be taken to resolve it.
From Creek to Tap: The Story of Wilmington's Public Water System
The Department of Public Works and the Department of Planning and Development are pleased to present the history of Wilmington's water system.